:root{--accent:#3b5bdb;--accent-ink:#fff;--accent-text:var(--accent);--note:#fff8e1;--note-border:#f1e1a6;--sidebar:#f2f4f6;--nav-hover:#e6e9ed;--nav-active:#d9dfe4;--nav-active-border:#c9d0d6;--bg:#f6f7f9;--surface:#fff;--surface-2:#f1f3f6;--border:#e3e6eb;--text:#1c2129;--text-2:#5b6472;--text-3:#8a93a1;--danger:#c92a2a;--danger-bg:#fff0f0;--ok:#2b8a3e;--warn:#b35c00;--shadow:0 1px 2px #1018280f, 0 1px 3px #10182814;--radius:8px;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--bg:#111418;--surface:#181c22;--surface-2:#20252d;--border:#2c323c;--text:#e8ebef;--text-2:#a6afbb;--text-3:#77808c;--danger:#ff8787;--danger-bg:#3a1d1d;--ok:#69db7c;--warn:#ffa94d;--shadow:0 1px 2px #0006;--accent-text:color-mix(in srgb, var(--accent) 40%, white);--note:#2c2716;--note-border:#4a4122;--sidebar:#15191e;--nav-hover:#1f242b;--nav-active:#29303a;--nav-active-border:#343c47;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}}:root[data-theme=dark]{--bg:#111418;--surface:#181c22;--surface-2:#20252d;--border:#2c323c;--text:#e8ebef;--text-2:#a6afbb;--text-3:#77808c;--danger:#ff8787;--danger-bg:#3a1d1d;--ok:#69db7c;--warn:#ffa94d;--shadow:0 1px 2px #0006;--accent-text:color-mix(in srgb, var(--accent) 40%, white);--note:#2c2716;--note-border:#4a4122;--sidebar:#15191e;--nav-hover:#1f242b;--nav-active:#29303a;--nav-active-border:#343c47;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}*{box-sizing:border-box}html,body{background:var(--bg);color:var(--text);margin:0;font:14px/1.5 system-ui,-apple-system,Segoe UI,Roboto,sans-serif}a{color:inherit}h1,h2,h3{margin:0;line-height:1.25}h1{font-size:20px;font-weight:650}h2{font-size:16px;font-weight:600}button,input,select,textarea{font:inherit;color:inherit}.shell{grid-template-columns:208px 1fr;min-height:100vh;display:grid}.shell.collapsed{grid-template-columns:60px 1fr}.sidebar{background:var(--sidebar);border-right:1px solid var(--border);flex-direction:column;gap:2px;height:100vh;padding:12px 8px;display:flex;position:sticky;top:0}.brand{align-items:center;gap:10px;padding:4px 6px 14px;display:flex}.nav-item{color:var(--text);text-align:left;cursor:pointer;white-space:nowrap;background:0 0;border:1px solid #0000;border-radius:8px;align-items:center;gap:12px;width:100%;padding:8px 10px;font-size:14px;text-decoration:none;display:flex}.nav-item svg{flex:none}.nav-item:hover{background:var(--nav-hover)}.nav-item[aria-current=page]{background:var(--nav-active);border-color:var(--nav-active-border);font-weight:600}.nav-soon{color:var(--text-3);cursor:default}.nav-soon:hover{background:0 0}.soon{font-size:12px}.shell.collapsed .nav-text{display:none}.shell.collapsed .brand,.shell.collapsed .nav-item{justify-content:center;padding-left:0;padding-right:0}.brand-mark{background:var(--accent);width:30px;height:30px;color:var(--accent-ink);border-radius:8px;flex:none;place-items:center;font-size:15px;font-weight:700;display:grid}.brand-name{font-weight:650;line-height:1.2}.brand-sub{color:var(--text-3);font-size:12px}.nav-label{color:var(--text-3);letter-spacing:.06em;text-transform:uppercase;padding:14px 8px 4px;font-size:11px;font-weight:600}.nav-link{color:var(--text-2);border-radius:6px;padding:7px 10px;text-decoration:none;display:block}.nav-link:hover{background:var(--surface-2);color:var(--text)}.nav-link[aria-current=page]{background:color-mix(in srgb, var(--accent) 12%, transparent);color:var(--accent-text);font-weight:600}.sidebar-foot{flex-direction:column;gap:2px;margin-top:auto;display:flex}.main-wrap{flex-direction:column;min-width:0;display:flex}.topbar{border-bottom:1px solid var(--border);background:var(--surface);z-index:10;align-items:center;gap:12px;padding:10px 32px;display:flex;position:sticky;top:0}.topbar-title{font-weight:600}.topbar-right{align-items:center;gap:10px;margin-left:auto;display:flex}.topbar-right .btn{text-decoration:none}.profile-menu{position:relative}.profile-circle{border:1px solid color-mix(in srgb, var(--accent) 40%, var(--border));background:color-mix(in srgb, var(--accent) 16%, var(--surface));width:32px;height:32px;color:var(--accent-text);cursor:pointer;border-radius:50%;font-weight:650}.profile-pop{z-index:30;flex-direction:column;width:280px;padding:6px;display:flex;position:absolute;top:calc(100% + 8px);right:0}.profile-who{border-bottom:1px solid var(--border);overflow-wrap:anywhere;margin-bottom:4px;padding:8px 10px 10px}.profile-item{color:var(--text);text-align:left;cursor:pointer;background:0 0;border:0;border-radius:6px;align-items:center;gap:10px;padding:8px 10px;font-size:14px;text-decoration:none;display:flex}a.profile-item:hover,button.profile-item:hover{background:var(--surface-2)}.profile-theme{cursor:default;flex-wrap:wrap}.theme-choices{gap:4px;margin-left:auto;display:flex}.theme-choices .btn[aria-pressed=true]{background:var(--nav-active);border-color:var(--nav-active-border)}.main{min-width:0;padding:24px 32px 48px}.profile-page{grid-template-columns:240px minmax(0,1fr);max-width:980px;display:grid;overflow:hidden}.profile-details{background:var(--surface-2);border-right:1px solid var(--border);padding:20px}.profile-photo{background:linear-gradient(135deg, color-mix(in srgb, var(--accent) 55%, #c9b8a6), color-mix(in srgb, var(--accent) 25%, #6b5e74));color:#fff;border-radius:10px;place-items:center;width:96px;height:96px;font-size:42px;font-weight:300;display:grid}.details{margin:0;font-size:13px}.details dt{color:var(--text-3);margin-top:8px}.details dd{overflow-wrap:anywhere;margin:0}.profile-main{flex-direction:column;gap:28px;padding:20px 24px;display:flex}.profile-section+.profile-section{border-top:1px solid var(--border);padding-top:24px}@media (width<=760px){.profile-page{grid-template-columns:1fr}.profile-details{border-right:0;border-bottom:1px solid var(--border)}.topbar{padding:10px 16px}}.pop-anchor{position:relative}.pop-menu{z-index:30;flex-direction:column;width:300px;padding:6px;display:flex;position:absolute;top:calc(100% + 8px);right:0}.new-item>span{flex-direction:column;display:flex}.bell{border-radius:50%;justify-content:center;width:34px;height:34px;padding:0;position:relative}.bell-badge{background:var(--danger);color:#fff;text-align:center;border-radius:999px;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:650;line-height:18px;position:absolute;top:-4px;right:-6px}.alerts-menu{width:360px;max-height:min(70vh,520px);overflow-y:auto}.alerts-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;margin-bottom:4px;padding:6px 10px 8px}.alert-item{align-items:flex-start;width:100%}.alert-item>span,.toast>span{flex-direction:column;min-width:0;display:flex}.alert-item.unread{background:color-mix(in srgb, var(--accent) 8%, transparent)}.alert-item.unread .alert-text{font-weight:650}.alert-sub{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.toast{z-index:50;text-align:left;cursor:pointer;max-width:360px;color:var(--text);border-left:3px solid var(--accent);align-items:flex-start;gap:10px;padding:12px 14px;animation:.2s ease-out toast-in;display:flex;position:fixed;bottom:20px;right:20px;box-shadow:0 8px 24px #00000029}@keyframes toast-in{0%{opacity:0;transform:translateY(12px)}}@media (width<=760px){.alerts-menu{width:auto;position:fixed;top:56px;left:16px;right:16px}.toast{max-width:none;left:16px;right:16px}}.count-badge{background:var(--surface-2);color:var(--text-2);border-radius:999px;padding:0 8px;font-size:12px}.list-bar{flex-wrap:wrap;align-items:center;gap:12px;min-height:46px;margin-bottom:10px;padding:8px 12px;display:flex}.list-bar-right{align-items:center;gap:8px;margin-left:auto;display:flex}select.input.input-inline,.input.input-inline{width:auto;padding:4px 8px}.list-bar label{white-space:nowrap}.segmented{display:inline-flex}.segmented .btn{border-radius:0}.segmented .btn:first-child{border-radius:6px 0 0 6px}.segmented .btn:last-child{border-radius:0 6px 6px 0;margin-left:-1px}.segmented .btn[aria-pressed=true]{background:var(--nav-active);border-color:var(--nav-active-border)}.bulk-bar{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ticket-cards{flex-direction:column;gap:8px;display:flex}.ticket-card{cursor:pointer;grid-template-columns:auto auto minmax(0,1fr) auto;align-items:center;gap:12px;padding:12px 14px;display:grid}.ticket-card:hover{border-color:var(--nav-active-border)}.ticket-card.selected{border-color:var(--accent-text);background:color-mix(in srgb, var(--accent) 6%, var(--surface))}.ticket-card .avatar{width:34px;height:34px;font-size:12px}.ticket-card-main{min-width:0}.ticket-card-meta{flex-wrap:wrap;gap:0 6px;margin-top:3px;display:flex}.ticket-card-meta span+span:before{content:"·";color:var(--text-3);margin-right:6px}.ticket-card-edit{cursor:default;flex-direction:column;gap:4px;min-width:190px;display:flex}.quick{align-items:center;gap:6px;display:flex}.quick select{cursor:pointer;background:0 0;border:1px solid #0000;border-radius:6px;width:100%;padding:2px 4px}.quick select:hover,.quick select:focus{border-color:var(--border);background:var(--surface)}.quick .priority:before{margin:0}.quick-icon{filter:grayscale();opacity:.6;width:8px;font-size:9px;line-height:1}.status-dot{background:currentColor;border-radius:50%;flex:none;width:8px;height:8px;padding:0}@media (width<=760px){.ticket-card{grid-template-columns:auto auto minmax(0,1fr)}.ticket-card-edit{flex-flow:wrap;grid-column:1/-1;min-width:0}}.tag{background:var(--surface-2);border:1px solid var(--border);color:var(--text-2);white-space:nowrap;border-radius:4px;align-items:center;gap:4px;padding:1px 8px;font-size:12px;text-decoration:none;display:inline-flex}a.tag:hover{border-color:var(--nav-active-border)}.tag button{color:inherit;cursor:pointer;background:0 0;border:0;padding:0 0 0 2px;font-size:13px;line-height:1}.tag-input{border:1px solid var(--border);background:var(--surface);border-radius:6px;flex-wrap:wrap;gap:4px;padding:5px 6px;display:flex}.tag-input input{background:0 0;border:0;flex:1;min-width:80px;padding:2px 4px}.tag-input input:focus{outline:none}.top-search{flex:1;max-width:420px;margin-left:16px}.top-search .input{padding:6px 10px}@media (width<=760px){.top-search{display:none}}.contact-layout{grid-template-columns:340px minmax(0,1fr);align-items:start;gap:18px;display:grid}@media (width<=900px){.contact-layout{grid-template-columns:1fr}}a.ticket-card-compact{color:inherit;grid-template-columns:minmax(0,1fr) auto;text-decoration:none}.merge-form{margin-bottom:14px}.admin-home{grid-template-columns:220px minmax(0,1fr);align-items:start;gap:28px;display:grid}.admin-categories{flex-direction:column;gap:2px;display:flex;position:sticky;top:72px}.admin-category{text-align:left;color:inherit;font:inherit;cursor:pointer;background:0 0;border:0;border-radius:6px;flex-direction:column;gap:2px;padding:8px 10px;display:flex}.admin-category:hover{background:var(--nav-hover)}.admin-category span{color:var(--text-3);font-size:12px}.admin-title{margin:0 0 12px}.admin-search{margin-bottom:22px}.admin-group{margin-bottom:26px;scroll-margin-top:72px}.admin-group-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:10px;padding-bottom:6px;display:flex}.admin-group-head h2{margin:0}.admin-cards{grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px;display:grid}@media (width<=900px){.admin-home{grid-template-columns:minmax(0,1fr)}.admin-categories{display:none}}.admin-card{color:inherit;padding:14px 16px;text-decoration:none}a.admin-card:hover{border-color:var(--nav-active-border)}.admin-card-soon{opacity:.55;background:var(--surface-2);box-shadow:none;cursor:default}.form-page{max-width:820px;margin:0 auto}.form-foot{justify-content:space-between;align-items:center;gap:12px;margin-top:14px;display:flex}.form-foot .btn{text-decoration:none}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:18px;display:flex}.page-head p{color:var(--text-2);margin:2px 0 0}@media (width<=760px){.shell,.shell.collapsed{grid-template-columns:1fr}.sidebar{border-right:0;border-bottom:1px solid var(--border);flex-flow:wrap;align-items:center;height:auto;position:static}.sidebar .nav-item{width:auto}.brand{width:100%;padding-bottom:4px}.nav-label,.nav-soon,.sidebar-foot{display:none}.sidebar-foot{flex-direction:row;margin:0 0 0 auto}.main{padding:16px}}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.card-pad{padding:20px}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%}th{text-align:left;color:var(--text-3);border-bottom:1px solid var(--border);white-space:nowrap;padding:10px 14px;font-size:12px;font-weight:600}td{border-bottom:1px solid var(--border);vertical-align:middle;padding:11px 14px}tr:last-child td{border-bottom:0}tbody tr:hover{background:var(--surface-2)}.muted{color:var(--text-2)}.faint{color:var(--text-3)}.small{font-size:12px}.nowrap{white-space:nowrap}.num{font-variant-numeric:tabular-nums}.btn{border:1px solid var(--border);background:var(--surface);cursor:pointer;white-space:nowrap;border-radius:6px;align-items:center;gap:6px;padding:7px 12px;font-weight:550;display:inline-flex}.btn:hover{background:var(--surface-2)}.btn:disabled{opacity:.55;cursor:default}.btn-primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}.btn-primary:hover{background:color-mix(in srgb, var(--accent) 88%, black)}.btn-link{color:var(--accent-text);background:0 0;border:0;padding:4px 6px;font-weight:550}.btn-link:hover{background:0 0;text-decoration:underline}.btn-danger{color:var(--danger)}.field{align-content:start;gap:5px;margin-bottom:14px;display:grid}.field label,.field .label{font-size:13px;font-weight:550}.field .hint{color:var(--text-3);font-size:12px}.input,select.input,textarea.input{border:1px solid var(--border);background:var(--surface);border-radius:6px;width:100%;padding:8px 10px}.input:focus,.btn:focus-visible{outline:2px solid color-mix(in srgb, var(--accent) 55%, transparent);outline-offset:1px}.input[readonly]{background:var(--surface-2)}.row{align-items:center;gap:10px;display:flex}.grid-2{grid-template-columns:1fr 1fr;gap:0 14px;display:grid}@media (width<=560px){.grid-2{grid-template-columns:1fr}}.checks{gap:6px;display:grid}.check{align-items:center;gap:8px;font-weight:400;display:flex}.error{background:var(--danger-bg);color:var(--danger);border-radius:6px;margin-bottom:14px;padding:8px 10px}.notice{background:var(--surface-2);color:var(--text-2);border-radius:6px;margin-bottom:14px;padding:10px 12px}.forwarding-steps{background:var(--surface-2);border-radius:6px;padding:12px}.forwarding-steps .input{flex:1;font-family:ui-monospace,monospace;font-size:12px}.forwarding-steps ol{color:var(--text-2);margin:0;padding-left:18px}.forwarding-steps li+li{margin-top:6px}.pill{white-space:nowrap;background:var(--surface-2);color:var(--text-2);border-radius:999px;padding:2px 8px;font-size:12px;font-weight:550;display:inline-block}.pill-new{background:color-mix(in srgb, var(--accent) 18%, transparent);color:var(--accent-text)}.pill-open{color:#1c7ed6;background:#1c7ed624}.pill-progress{color:#7048e8;background:#7048e824}.pill-waiting{color:var(--warn);background:#e6770024}.pill-resolved{color:var(--ok);background:#2b8a3e24}.pill-danger{background:var(--danger-bg);color:var(--danger)}.priority{white-space:nowrap;align-items:center;gap:6px;display:inline-flex}.priority:before{content:"";background:var(--text-3);border-radius:2px;width:8px;height:8px}.priority-high:before{background:#e67700}.priority-urgent:before{background:var(--danger)}.priority-low:before{background:var(--border)}.avatar{background:color-mix(in srgb, var(--accent) 18%, var(--surface-2));width:26px;height:26px;color:var(--text);border-radius:50%;flex:none;place-items:center;font-size:11px;font-weight:650;display:inline-grid}.tabs{border-bottom:1px solid var(--border);gap:4px;margin-bottom:14px;display:flex;overflow-x:auto}.tab{color:var(--text-2);cursor:pointer;white-space:nowrap;background:0 0;border:0;padding:8px 12px}.tab[aria-selected=true]{color:var(--text);box-shadow:inset 0 -2px 0 var(--accent-text);font-weight:600}.count{color:var(--text-3);margin-left:4px;font-weight:500}.stat-grid{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;max-width:960px;display:grid}.stat-card{color:inherit;padding:16px 18px;text-decoration:none}.stat-card:hover{border-color:var(--nav-active-border)}.stat-label{color:var(--text-2);font-weight:600}.stat-value{margin-top:6px;font-size:28px;font-weight:650}@media (width<=760px){.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}.plain-list{border-top:1px solid var(--border);margin:0 0 12px;padding:0;list-style:none}.plain-list li{border-bottom:1px solid var(--border);padding:6px 0}.btn-small{padding:3px 9px;font-size:12px}.inbox{grid-template-columns:200px 1fr;align-items:start;gap:24px;display:grid}.queues{flex-direction:column;gap:2px;display:flex;position:sticky;top:72px}.queue-link{justify-content:space-between;gap:8px;display:flex}.queue-link .count{margin:0}.inbox-list{min-width:0}tr.clickable{cursor:pointer}.ticket-link{font-weight:600;text-decoration:none}tr.clickable:hover .ticket-link{text-decoration:underline}@media (width<=960px){.inbox{grid-template-columns:1fr;gap:12px}.queues{flex-flow:wrap;position:static}.queues .nav-label{display:none}}.main-wrap-flush{height:100vh}.main-wrap-flush .main{flex:1;min-height:0;padding:0}.tickets-page{grid-template:"bar bar bar""views list filters"minmax(0,1fr)/240px minmax(0,1fr) 270px;height:100%;display:grid}.tickets-page.no-views{grid-template-columns:minmax(0,1fr) 270px;grid-template-areas:"bar bar""list filters"}.tickets-page.no-filters{grid-template-columns:240px minmax(0,1fr);grid-template-areas:"bar bar""views list"}.tickets-page.no-views.no-filters{grid-template-columns:minmax(0,1fr);grid-template-areas:"bar""list"}.tickets-bar{background:var(--surface);border-bottom:1px solid var(--border);grid-area:bar;align-items:center;gap:10px;padding:8px 16px;display:flex}.tickets-title{margin:0;font-size:16px}.tickets-bar-right{align-items:center;gap:8px;margin-left:auto;display:flex}.btn-icon{padding:5px 9px}.views{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;grid-area:views;gap:2px;padding:10px;display:flex;overflow-y:auto}.views-search,.filters-search{margin-bottom:10px}.views-group+.views-group{border-top:1px solid var(--border);margin-top:8px;padding-top:8px}.views-group-head{width:100%;color:var(--text-3);font:inherit;cursor:pointer;background:0 0;border:0;justify-content:space-between;padding:4px 8px 6px;font-size:12px;font-weight:600;display:flex}.tickets-list{grid-area:list;min-width:0;padding:14px 16px 32px;overflow-y:auto}.tickets-empty{text-align:center;flex-direction:column;align-items:center;gap:4px;padding:72px 16px;display:flex}.tickets-empty strong{font-size:16px}.filters{background:var(--surface);border-left:1px solid var(--border);flex-direction:column;grid-area:filters;min-height:0;display:flex}.filters-head{justify-content:space-between;align-items:center;padding:10px 14px 0;display:flex}.filters-body{flex:1;padding:10px 14px;overflow-y:auto}.filters-foot{border-top:1px solid var(--border);padding:10px 14px}.filters-apply{width:100%}.chip-select{border:1px solid var(--border);background:var(--surface);cursor:text;border-radius:6px;flex-wrap:wrap;align-items:center;gap:4px;min-height:36px;padding:4px 26px 4px 6px;display:flex;position:relative}.chip-select:focus-within{outline:2px solid color-mix(in srgb, var(--accent) 55%, transparent);outline-offset:1px}.chip-select input{min-width:60px;color:inherit;font:inherit;background:0 0;border:0;outline:0;flex:1;padding:3px 2px}.chip{border:1px solid var(--border);background:var(--surface-2);border-radius:4px;align-items:center;gap:4px;padding:2px 4px 2px 8px;font-size:12px;line-height:1.4;display:inline-flex}.chip button{color:var(--text-2);font:inherit;cursor:pointer;background:0 0;border:0;padding:0 2px;font-size:14px;line-height:1}.chip button:hover{color:var(--text)}.chip-select-caret{color:var(--text-3);pointer-events:none;position:absolute;top:50%;right:9px;transform:translateY(-50%)}.chip-select-menu{z-index:20;background:var(--surface);border:1px solid var(--border);max-height:240px;box-shadow:var(--shadow);border-radius:6px;margin:0;padding:4px;list-style:none;position:absolute;top:calc(100% + 4px);left:0;right:0;overflow-y:auto}.chip-select-menu li{cursor:pointer;border-radius:4px;padding:6px 8px}.chip-select-menu li.active{background:var(--nav-hover)}.chip-select-menu .chip-select-none{color:var(--text-3);cursor:default}@media (width<=1100px){.main-wrap-flush{height:auto}.tickets-page,.tickets-page.no-views,.tickets-page.no-filters,.tickets-page.no-views.no-filters{grid-template-rows:none;grid-template-columns:minmax(0,1fr);grid-template-areas:"bar""views""filters""list";height:auto}.views,.filters,.tickets-list{border:0;border-bottom:1px solid var(--border);overflow:visible}}.crumbs{color:var(--text-2);margin-bottom:8px}.ticket-toolbar{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:14px;padding:8px 10px;display:flex}.toolbar-error{color:var(--danger);font-size:13px}.toolbar-end{margin-left:auto}.ticket-toolbar .btn[aria-pressed=true]{background:var(--nav-active);border-color:var(--nav-active-border)}.ticket-layout{grid-template-columns:minmax(0,1fr) 290px;align-items:start;gap:18px;display:grid}.ticket-head{align-items:flex-start;gap:12px;margin-bottom:16px;display:flex}.ticket-icon{color:var(--text-2);padding-top:3px}.ticket-icon svg{width:22px;height:22px}.conversation{flex-direction:column;gap:14px;display:flex}.entry{grid-template-columns:30px minmax(0,1fr);align-items:start;gap:12px;display:grid}.entry .avatar{width:30px;height:30px}.entry-body{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:12px 16px}.entry-meta{margin-bottom:2px}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;margin-top:10px}.note-body{background:var(--note);border-color:var(--note-border)}.avatar-staff{background:color-mix(in srgb, var(--accent) 35%, var(--surface-2))}.conversation.compact .entry-to,.conversation.compact .message-body{display:none}.conversation.compact .entry-body{padding:8px 14px}.activity-body{background:var(--surface-2)}.activity-label{float:right;margin-left:8px}.activity-lines{margin:6px 0 0;padding-left:18px}.composer-prompt{margin-top:16px}.composer-prompt .simulate{flex-basis:100%}form.entry{margin-top:16px}.composer{overflow:hidden}.composer-tabs{border-bottom:1px solid var(--border);gap:4px;padding:6px 8px 0;display:flex}.composer-tabs .tab{align-items:center;gap:6px;display:inline-flex}.composer-fields{border-bottom:1px solid var(--border)}.composer-line{align-items:center;gap:10px;min-height:38px;padding:7px 14px;display:flex}.composer-line+.composer-line{border-top:1px solid var(--border)}.composer-label{width:44px;color:var(--text-2);flex:none;font-size:13px}.composer-input{background:0 0;border:0;flex:1;min-width:0;padding:4px 0}.composer-input:focus{outline:none}.composer-extras{gap:2px;display:flex}.composer-text{resize:vertical;background:var(--surface);border:0;width:100%;min-height:220px;padding:14px;line-height:1.55;display:block}.composer-text:focus{outline:none}.composer .error{margin:0 14px 10px}.composer-foot{border-top:1px solid var(--border);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;padding:10px 14px;display:flex}.composer-tools{flex-wrap:wrap;align-items:center;gap:2px;display:flex}.composer-tools .btn-icon,.saved-actions .btn-icon{color:var(--text-2);background:0 0;border-color:#0000;padding:5px}.composer-tools .btn-icon:hover:not(:disabled),.saved-actions .btn-icon:hover{background:var(--nav-hover);color:var(--text)}.composer-tools .btn-icon[aria-pressed=true]{background:var(--nav-active);color:var(--text)}.composer-tools .btn-icon:disabled{opacity:.4;cursor:not-allowed}.composer-tools .btn-icon[aria-expanded=true]{background:var(--nav-active);color:var(--text)}.composer-tools-row{border-top:1px solid var(--border);padding:6px 10px}.rich-box{overflow-wrap:anywhere;cursor:text;position:relative;overflow:auto}.rich-box[data-empty]:before{content:attr(data-placeholder);color:var(--text-3);white-space:pre-line;pointer-events:none;position:absolute}.rich-field{border:1px solid var(--border);border-radius:var(--radius);background:var(--surface)}.rich-field:focus-within{border-color:var(--accent)}.rich-field-box{outline:none;min-height:170px;padding:10px 12px;line-height:1.55}.rich-field-tools{border-top:1px solid var(--border);padding:4px 6px}.rich-field-tools .format-bar{border-right:0}.placeholder-list{gap:4px;margin:6px 0 0;padding:0;list-style:none;display:grid}.placeholder-chip{border:1px solid var(--border);background:var(--surface);color:var(--text);cursor:pointer;border-radius:4px;padding:1px 6px;font-family:ui-monospace,monospace;font-size:12px}.placeholder-chip:hover{border-color:var(--accent)}.message-body.rich{white-space:normal}:is(.rich-box,.message-body.rich) :is(p,h1,h2,h3,h4){margin:.6em 0}:is(.rich-box,.message-body.rich) :is(ul,ol){margin:.3em 0;padding-left:1.6em}:is(.rich-box,.message-body.rich) blockquote{border-left:3px solid var(--border);color:var(--text-2);margin:.4em 0;padding-left:12px}:is(.rich-box,.message-body.rich) table{border-collapse:collapse;max-width:100%}:is(.rich-box,.message-body.rich) :is(td,th){vertical-align:top;min-width:40px}:is(.rich-box,.message-body.rich) img{max-width:100%;height:auto}:is(.rich-box,.message-body.rich) a{color:var(--accent-text)}.email-paper{background:#fff;border-radius:6px}.email-frame{border:0;width:100%;display:block}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .email-paper{padding:12px 14px}}:root[data-theme=dark] .email-paper{padding:12px 14px}.format-bar{border-right:1px solid var(--border);flex-wrap:wrap;gap:2px;margin-right:4px;padding-right:6px;display:flex}@media (width<=600px){.format-bar{display:contents}}.format-menu{position:relative}.format-pop{z-index:5;min-width:200px;padding:10px;position:absolute;bottom:calc(100% + 6px);left:0}.format-pop-label{color:var(--text-2);margin:0 0 6px;font-size:12px;display:block}.swatches{flex-wrap:wrap;gap:6px;margin-bottom:10px;display:flex}.swatch{cursor:pointer;border:1px solid #00000026;border-radius:50%;width:22px;height:22px;padding:0}.swatch:hover,.swatch:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.link-menu{width:260px}.link-menu .input{width:100%;margin-bottom:8px}.table-grid{grid-template-columns:repeat(6,20px);gap:3px;display:grid}.table-grid-cell{border:1px solid var(--border);background:var(--surface);cursor:pointer;border-radius:3px;width:20px;height:20px;padding:0}.table-grid-cell[data-on]{background:color-mix(in srgb, var(--accent) 30%, var(--surface));border-color:var(--accent)}.table-actions{flex-direction:column;min-width:210px;margin:-6px;display:flex}.table-actions button{text-align:left;cursor:pointer;color:var(--text);background:0 0;border:0;border-radius:6px;padding:8px 10px}.table-actions button:hover{background:var(--surface-2)}.properties[hidden]{display:none}.saved-panel{flex-direction:column;max-height:calc(100vh - 96px);display:flex;position:sticky;top:72px}.saved-panel-head{border-bottom:1px solid var(--border);align-items:center;gap:8px;padding:12px 14px;display:flex}.saved-panel-head h2{margin:0;font-size:15px}.saved-panel-close{margin-left:auto}.saved-panel-body{padding:12px 14px;overflow-y:auto}.saved-empty{padding:16px 2px}.saved-list{flex-direction:column;gap:8px;margin:12px 0 0;padding:0;list-style:none;display:flex}.saved-item{border:1px solid var(--border);background:var(--surface);border-radius:6px}.saved-item:hover,.saved-item:focus-within{border-color:var(--accent-text)}.saved-item-head{align-items:center;gap:4px;padding:4px 6px 4px 4px;display:flex}.saved-toggle{min-width:0;color:inherit;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;flex:1;align-items:center;gap:8px;padding:8px 6px;font-weight:600;display:flex}.saved-chevron{color:var(--text-3);width:12px}.saved-actions{visibility:hidden;gap:2px;display:flex}.saved-item:hover .saved-actions,.saved-item:focus-within .saved-actions,.saved-item.open .saved-actions{visibility:visible}.saved-preview{padding:0 12px 10px 32px}.saved-preview .message-body{color:var(--text-2);margin-bottom:4px}.split{display:inline-flex;position:relative}.split-main{border-top-right-radius:0;border-bottom-right-radius:0}.split-toggle{border-left:1px solid color-mix(in srgb, var(--accent-ink) 35%, transparent);border-top-left-radius:0;border-bottom-left-radius:0;padding:7px 9px}.split-menu{z-index:5;flex-direction:column;min-width:260px;padding:4px;display:flex;position:absolute;bottom:calc(100% + 6px);right:0}.split-menu button{text-align:left;cursor:pointer;background:0 0;border:0;border-radius:6px;padding:8px 10px}.split-menu button:hover{background:var(--surface-2)}.properties{flex-direction:column;max-height:calc(100vh - 96px);display:flex;position:sticky;top:72px}.properties-head{border-bottom:1px solid var(--border);padding:14px 16px;font-size:18px}.properties-body{padding:14px 16px 4px;overflow-y:auto}.properties-contact{border-top:1px solid var(--border);margin-bottom:10px;padding-top:12px}.properties-foot{border-top:1px solid var(--border);padding:12px 16px}@media (width<=1000px){.ticket-layout{grid-template-columns:minmax(0,1fr)}.properties{order:-1;max-height:none;position:static}}.drawer-backdrop{z-index:20;background:#0a0e1459;justify-content:flex-end;display:flex;position:fixed;inset:0}.drawer{background:var(--surface);border-left:1px solid var(--border);flex-direction:column;width:min(460px,100%);height:100%;display:flex}.drawer-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.drawer-body{flex:1;padding:20px;overflow-y:auto}.drawer-foot{border-top:1px solid var(--border);justify-content:flex-end;gap:8px;padding:14px 20px;display:flex}.auth-page{place-items:center;min-height:100vh;padding:16px;display:grid}.auth-card{width:min(400px,100%)}.auth-card .brand{justify-content:center;padding-bottom:20px}.empty{text-align:center;color:var(--text-2);padding:36px 20px}.swatches{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.swatch{cursor:pointer;border:2px solid #0000;border-radius:6px;width:28px;height:28px}.swatch[aria-pressed=true]{border-color:var(--text)}
